Vice President, Service Delivery Québec
TELUS Business Solutions East and TELUS Québec
As the pace and complexity of technologies are constantly evolving, Eric acts as a single point of accountability for all customer’s services to simplify delivery and support in Québec, focussing primarily on TELUS’ commitments to provide customers with the best possible experience.
Prior to his current appointment, Eric held the position of Director, Client Project management and several similar positions in the field of IT Delivery, Program Management Office, marketing and product development, cost management and efficiency programs, as well as contract and customer service management.
An active contributor to his community, Eric is particularly passionate about youth development and wellness. He is a member of the Board of the Fondation Jasmin Roy, in addition to his past involvement with organizations such as Jeunesse, J’écoute and Forces AVENIR.
Eric holds a Bachelor’s degree in Management Information Systems from Université Sherbrooke and an MBA from Queen’s University. He is also a Chartered Professional Accountant (CPA).